FAQs

We Offer Exclusive Limited Edition Products

Given the handmade nature of our curated jewelry and accessories, we carry limited stock. If you see an item you like, be sure to purchase it right away as there are no guaranteed re-stockings of any product.

Saw something that is out of stock that you can’t stop thinking about?

Send us an email on hello@tolovenaturally.com and request a re-stocking (if possible)

Courtesy Necklace Size Guide

Women’s standard necklace sizes:

14" NECKLACE
Fits most around the neck like a choker

16" NECKLACE
Rests like a collar around the base of the neck. On a petite woman it will hit the collarbone, and for plus-size women, it may feel more like a low-resting choker.

18" NECKLACE
This popular length falls just below the throat at the collarbone. This length often features pendants which will hang over a crew neck.

20" NECKLACE
This length rests a few inches below the collarbone and is ideal for lower necklines or over a turtleneck.

22" NECKLACE
Rests at or above a plunging neckline.

24" NECKLACE
Falls below any neckline.

Returns & Exchanges

Love Naturally does not offer refunds at this time. However, if an item doesn't work out for you, please return the item within 10 business days, and we will be happy to exchange the item for you.

If you want to exchange your item(s), please send an email with 'Exchanges' in the subject line to hello@toloventurally.com and include the following information:

  • list the item you would like to exchange
  • list the new item you would like to exchange the item for
  • provide where you would like the item to be shipped


Please Note: You will receive an email within 24 hours with a pre-paid return label for the item to be shipped back to Love Naturally. Please include the original packing slip with your returned item.

Love Naturally recommends you use registered mail to track your item(s). We are not responsible for any orders lost in the mail.

If you have received a faulty/defective item, please contact us with subject line 'Faulty Item' to hello@toloventurally.com

Shipping Methods & Costs

All items shipped in the United States have a Standard Shipping of $6.00

All items shipped to Canada have a Standard Shipping of $10.00

Love Naturally spreads love all over the world, and we offer flat International Shipping to our customers for $14.00

Delivery occurs 7-14 business days after processing, pending availability and credit card verification. Processing may take up to 48 hours depending on when the order was placed.

 Processing of Orders

Orders placed on Monday-Friday before 4 PM ET will begin processing that day (excluding holidays).

Orders placed after 4 PM ET will begin processing the next business day.

Orders placed after 4 PM ET on Friday will begin processing the following Monday.